Traffic Safety


The three following companies handle most of the transportation operations of the SG Holdings Group. To ensure traffic safety, they are all engaged in basic policies on transportation safety based on the Transport Safety Management System established by the Ministry of Land, Infrastructure, Transport and Tourism.

  • Sagawa Express
  • SG Moving
  • World Supply

Basic Policy on Transportation Safety

  • Under the Corporate Philosophy of the SG Holdings Group, all employees will work as one to constantly improve transportation safety by putting human life first through close cooperation between Group companies based on the Charter of Corporate Conduct.
  • Management executives will lead efforts to ensure transportation safety within the company by having a deep understanding that ensuring transportation safety is the bedrock of management of the business. Furthermore, they will ensure that employees are aware of the highest importance of ensuring transportation safety.
  • We will steadily implement safety management and conduct operations with a top priority on safety.
  • When utilizing partner companies, we will not conduct any act that impedes the business operator's practice to ensure transportation safety. Furthermore, we will strive to cooperate with partner companies in the improvement of transportation safety.
  • We will publish information on transportation safety.


Each company in the Group is addressing problems related to safety including traffic accidents through means such as the establishment of individual safety committees based on the Transport Safety Management System specified by the Ministry of Land, Infrastructure, Transport and Tourism. Sagawa Express also provides its training facilities and training systems to the two other companies to promote traffic safety throughout the entire Group.

Company Name of Committee Person Responsible Frequency of Meetings
Sagawa Express Safety Meeting Director in Charge of Administration Once per month
SG Moving Labor Safety Meeting General Manager Once per month
World Supply Labor and Safety Promotion Meeting General Manager Once per month

Goals and Result

Boundary Medium- to Long-
term Goals
Fiscal 2020
Fiscal 2019
Fiscal 2019
Sagawa Express Reduce traffic accidents in the Company and the whole society Zero incidents of serious personnel accidents* Zero incidents of serious personnel accidents* 0
SG Moving 0
World Supply 0

*Fatal accidents

Sagawa Express, SG Moving, and World Supply, the three Group companies using vehicles for Delivery Business, aim for zero personnel accidents resulting in injury or death each fiscal year. The companies strive to prevent accidents based on the Transport Safety Management System. In fiscal 2019, the three companies achieved the goal of zero personnel accidents resulting in injury or death.


Safety Education

Newly hired drivers at Sagawa Express undergo training and guidance on safe driving, and are required to pass an examination to work solo as Sales Drivers®. Periodic guidance is also provided afterward to enable them to continue to drive safely. Training, guidance, and examinations are only provided by personnel who have certain internal qualifications in a system that provides the same level of education to all drivers. Training is also periodically provided to these instructors and examiners to create a system in which the necessary education is always provided to the workplace.

The two other companies have also established safety education systems providing training and manuals that match their own business characteristics based on the standard set by Sagawa Express.

Training for Drivers (Sagawa Express)
Timing Training Title Instructor Fiscal 2019 seminars Fiscal 2019 number
of attendees
SD Instructor
Safe Driving
Entry into
Basic Safe Driving Training yes 141 3,276
Driving Ability Assessment yes 5,247 4,642
Driver Mentoring yes 72.298 4,850
Driving Assessment yes 4,791 4,099
SD Certification Training yes 486 4,270
1 month later 1 Month Driver Mentoring yes 4,145 3,921
3 months later 3 Month Driver Mentoring yes 3,947 3,746
6 months later 6 Month Driver Mentoring yes 3,612 3,448
12 months later 12 Month Driver Mentoring yes 3,022 2,945
Thereafter Periodic Driver Mentoring yes 34,403 27,792
Training for Instructors and Examiners (Sagawa Express)
Training Title Fiscal 2019 seminars Fiscal 2019 number of attendees
Advanced SD Instructor Accreditation Training 101 1,153
Advanced Safe Driving Examiner Accreditation Training 86 285
Initial Safety Promotion Training 7 202
Coaching Training for Safety Promoters 2 66
SD Adviser Training 11 51
Number of Instructors and Examiners (Sagawa Express)
Training Title Fiscal 2019 Fiscal 2018
Advanced SD Instructors 11,393 10,418
Advanced Safe Driving Examiners 1,725 1,564
Safety Promoters 1,426 1,194

Other Initiatives

In addition to safety education, the SG Holdings Group is implementing measures using safety assistance devices such as drive recorders and conducting initiatives to raise safety awareness through internal commendation systems such as the Continuous Accident-free Award System. Furthermore, the Group aims to reduce the number of traffic accidents not only within its companies but throughout society as a whole by holding traffic safety workshops for regional communities and providing safe driving training services to companies outside the Group.

Drive Recorders

Drive recorders are installed in transportation vehicles to improve drivers' driving skills and analyze the causes of accidents.

Company Number of Vehicles Owned
(for Transportation Business)
Number Equipped with
Drive Recorders
Installation Rate
Sagawa Express 26,671 vehicles 21,067 vehicles 79%
SG Moving 74 vehicles 74 vehicles 100%
World Supply 136 vehicles 40 vehicles 29%

*As of March 31, 2020

Truck Driving Championships

Sagawa Express holds "Truck Driving Championships" every year in order to improve the traffic safety awareness and driving manners of drivers. In fiscal 2019, 76 employees participated in a competition covering the three areas of traffic rules, vehicle inspection, and driving skills. This was the 27th such contest held by the Group.

Truck Driving Championships

Continuous Accident-free Award System

Sagawa Express has established a Continuous Accident-free Award System for sales offices nationwide. Being continuously accident-free is quantified by multiplying the number of vehicles held by the continuous number of days without accidents. It provides a way to motivate all drivers in a sales office to work as one to engage in safe driving.

Traffic Safety Classes

Sagawa Express periodically holds traffic safety classes for children and the elderly in local communities. This initiative began in 2003, and has had over 1.5 million participants to date.

Number Held per Year Number of Participants per Year Total Number of Participants
Traffic Safety Classes 607 times 61,122 employees 1,628,346 employees

*Fiscal 2019 results

Safe Driving Training Services

Sagawa Express offers "Safe Driving Training Services" providing driving safety expertise to corporations as a business. The aim is to eliminate traffic accidents from society by enabling the knowledge accumulated as professional drivers over many years to be utilized by business operators that utilize motor vehicles. This service is provided in a training format for drivers and instructors.

Number of Training
Sessions per Year
Number of Participants per Year Number of Participating Companies
Safe Driving Training Services 125 times 1,926 employees 23 companies

*Fiscal 2019 results

Driver Training Facilities

Sagawa Express has driver training facilities that provide driving training courses in three locations throughout Japan. These facilities are used for safety education for other Group companies and Safe Driving Training Services for outside the Group.

Driver Training Facilities (Sagawa Express) Location
Toyohashi Training Center Aichi Prefecture
Ayase center Kanagawa Prefecture
Setouchi Park Kagawa Prefecture

Ensuring Vehicle Maintenance

The SG Holdings Group ensures inspections are conducted by drivers before driving and conducts centralized management of maintenance with the aim of "eliminating traffic accidents related to vehicle maintenance."
SG Motors manages sales vehicles throughout the Group, and provides a wide range of support spanning from the management of inspection timing to the standardization and confirmation of suitability of inspection items. It also has a maintenance network that can cover 30,000 vehicles nationwide, ready to handle all of the Group's vehicles at any time.

SG Motors Vehicle Maintenance Network

Telematics Cloud Service

SG Systems provides a telematics cloud service using a cloud platform. "Telematics" is a collective term referring to the provision of information services by combining communications systems with automobiles and other vehicles. This service will lead to the accumulation and analysis of various information in the operation of vehicles, contributing to the improvement of safety.

Aptitude Tests Using a Basic Driving Simulator

World Supply introduced a basic driving simulator in fiscal 2017. This makes it possible to conduct driver aptitude tests without driving a vehicle, and the driving simulator is also utilized in danger prediction training.

Safety Education through HIKYAKU Company Newsletter

Sagawa Express publishes the HIKYAKU company newsletter monthly. It includes news and warnings on safety as necessary, lending itself to a safety education tool for all employees.

Overseas Initiatives

SG Sagawa Ameroid (Singapore)

SG Sagawa Ameroid established a Safety Committee in 2015 and is striving to prevent traffic accidents. The company is also working to introduce a web portal system (accident reporting system) and systems for driver training and driving analysis, and also install equipment such as high-definition cameras in vehicles for monitoring drivers and other purposes.

Expolanka (Sri Lanka)

Expolanka Freight (EFL), an Expolanka Group company, implemented the "Road Safety Program," which is aimed at educating employees to improve the safety of EFL's delivery services for employees, customers, local communities, and the environment. This program provides information helpful for EFL to raise safety awareness among employees, which thereby allows the company to ensure traffic safety and maintain a culture of placing the highest priority on safety.


Providing Safe and Secure Services