Message from the CEO
We will aim to achieve sustained growth as a comprehensive logistics company needed by society by responding flexibly to the rapidly changing social environment.
Pioneering the "New Normal" era
I would like to express my deepest gratitude for the support of shareholders.
The unprecedented situation caused by the spread of COVID-19 has brought about significant changes in society, the economy and our lives. People's purchasing behavior has undergone a substantial shift from directly picking products up in a store to buy them to mail order sales via the Internet, rather than this being the exception.
Such changes have led to an increase in the number of express packages handled in the logistics industry, mainly in deliveries to individual residences. Furthermore, as many people request non-face-to-face and contactless receipt of packages, a variety of innovations in delivery methods have been made to respond to customers' needs, such as being able to designate delivery locations and non-face-to-face receipt of packages while at home. More advanced and complex logistics operations are required amid the restrictions on people's behavior due to COVID-19, and we perceive this to present expanding business opportunities.
With the increasing number of packages handled in the Hikyaku Express service, which is the core service offered by the SG Holdings Group, we commenced operation of the X-FRONTIER transfer center, a next-generation, large scale logistics center, in the fiscal year ended March 31, 2021. This enabled us to deliver 90 million more packages than the number of packages initially planned to be handled during the year, while maintaining quality. Furthermore, in order to fulfill the mission of essential workers supporting social infrastructure, we thoroughly implemented measures to prevent infection such as temperature checks and sanitization, contributing to the creation of a sustainable society.
Looking ahead, we will aim to achieve sustained growth as a comprehensive logistics company needed by society by responding flexibly to the rapidly changing social environment.
We appreciate the ongoing understanding and support of our shareholders.
Chairperson, CEO and President
SG HOLDINGS CO., LTD.