*1TMS: An abbreviation of Transportation Management System. This service strengthens existing charter services, such as private chartering, and proposes the optimal transportation method for each cargo

*2FF: Freight forwarding, EXP: Express

*GOAL®: An advanced logistics project team that combines the functions of each Group company to provide consistent logistics solutions to customers

*Customer Experience: The overall experience a customer has when purchasing or using a product or service

*Operation Experience: A concept that involves enhancing the customer experience in business operationse

*Marketing Transformation: The use of digital technology to transform marketing processes and businesses

*Green Transformation: The utilization of environmentally-friendly technologies and systems to work toward the realization of a sustainable society and economy

*Employee Experience: The value of the experiences that employees gain through their involvement in organizations and operations, etc.