Employee Engagement
Employee Engagement Survey
We see improving employee engagement as essential for the Group to continue to grow sustainably and create and provide new value in the future. This survey aims to measure whether employees correctly understand company policies and organizational missions, feel a sense of satisfaction, and are working proactively. Based on the results, we will improve issues related to people and organizations, thereby enhancing organizational strength and contributing to the sustainable growth of our group.
The results of this survey are analyzed by group companies and organizations in terms of strengths and improvement issues. A feedback is provided to employees by the president and general managers of each Group company, leading to action plans and organizational improvement activities at each company.
As improvement activities progress, a comfortable workplace environment is created, and the number of motivated and proactive employees increases, productivity and employee retention rates are expected to improve, leading to greater organizational strength and better business performance.
Survey Overview
| Survey period | January 9 to January 24, 2026 |
|---|---|
| Survey target | Domestic Group companies employees Approx. 73,000 people |
| Response rate | 97% (97% in the previous year) |
Survey Results
In FY2025, the survey population increased by approximately 10,000, but the results remained largely on par with the previous year. For this Material item, we aim to achieve a year-on-year increase of 1 point for each of the two key indicators in each fiscal year from FY2025 through FY2027.
We will continue our improvement initiatives to create a comfortable workplace environment for the employees of the SG Holdings Group, enabling them to identify with and embrace the organization’s mission and work proactively.
Positive response rate for the 2 key indicators
Strengths of the group from survey results
Streamlined Organizational Structure
The Group's "cooperative system" and "business processes and organizational structure#" scored approx.10 points above the Japanese average, demonstrating the strength of the Group's productivity improvement and efficient organizational culture.
Initiatives to sustain strengths
- Establishment of a strict management system at the site
- Team structure to achieve highly productive logistics operations
- Utilization of robotics to improve productivity
Promotion of Improvement Activities
The results by category for “Initiatives since the previous survey” show improvement from the start of engagement survey and from last year. In addition, the results for the entire group exceeded the Japanese average by 9 points, demonstrating that the promotion of improvement activities is one of our strengths.
Initiatives to sustain strengths
- Messages from Managements regarding the results
- Feedback provided by each organization
- Results are analyzed for each organizational unit (group companies, departments, branches, sales offices, etc.) and improvement activities are promoted
Efforts to Improve Engagement
Implementation of Official Communications (Dialogue between Management and Employees)
The SG Holdings Group provides opportunities for "Official Communication" between management and frontline employees. By communicating management strategies, sharing the results of employee engagement surveys, and fostering a common understanding of goals, objectives, and challenges, we work together in the same direction to support the growth of both individuals and the company. We also seek to deepen mutual understanding by sharing information on these discussions and their outcomes through SGHEADLINE, our internal communications website. We will continue working to firmly instill this initiative, which enables both sides to directly share their candid views.
