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FAQ

QWhat is the significance of and approach to conducting CSR activities?

The significance of and approach to Group CSR activities has been summarized in the CSR Statement, based on the SG Holdings Group's material CSR issues newly identified in FY2017.
See the CSR Statement for details.

QInvolvement with SDGs

As a comprehensive logistics group, the SG Holdings Group aims for sustained growth by resolving social issues through business. Advancing these initiatives will also lead to achieving the SDGs, sustainable development goals adopted at the UN summit.
See Involvement with SDGs for details.

QMaterial CSR Issues and the Identification Process

As a corporate group serving as a public entity of society, the Group promotes Stakeholder Management, aimed at responding to the expectations of stakeholders including customers, employees, local communities, business partners and shareholders. As an indicator of those efforts, the material CSR issues are of great interest to society, and we have identified those issues which have a significant degree of impact on the Group as well. In the process of identifying these material issues, we have utilized the SDGs, which aim to resolve issues in international society, as a means of confirming that our material issues do not deviate from society's requirements.
See Process of Identifying Material CSR Issues for details.

QPromoting Environmentally Friendly Business

The SG Holdings Group has established an Environmental Philosophy and Environmental Policy aimed at the realization of a sustainable society, and conducts reduction of CO2 emissions through business, 3R promotion activities, preservation of biodiversity and environmental education for the next generation. In terms of systems aimed at reducing environmental impact, meetings of the CSR Committee attended by SG Holdings directors are held quarterly to discuss and share information on policies and initiatives for ESG activities with a focus on the environment.
In FY2017, CO2 emissions (total) were 430,285t for the Group as a whole, but at Sagawa Express, the core of our transportation business, the introduction of environmentally friendly vehicles, promotion of distribution efficiency and other proactive initiatives to reduce environmental impact brought CO2 emissions in FY2017 to 378,788t, 95.4% of the previous fiscal year's level.
See Promoting Environmentally Friendly Business Activities for details.

QInstallation of renewable energy power generating equipment, and initiatives contributing to environmentally friendly limits on global warming gas emissions

SG Realty, a wholly-owned subsidiary of SG Holdings, is generating solar power at 99 SG Holdings Group distribution sites and distribution centers nationwide. As of the end of March, 2018, total solar panels installed measured about 197,000m2 in area, generating a total of about 27,772 MWh annually. This is equivalent to a reduction in CO2 emissions of 13,811t when compared to power generated by non-natural energy sources. At SG Realty Wako in Saitama Prefecture, a distribution facility completed in February 2018, all lighting in the facility uses LED lighting. In addition to functionality, installation of electric power storage equipment using generated power has resulted in stronger disaster prevention measures, enabling the facility to obtain Five Star certification, the highest ranking, both under the DBJ Green Building certification system, supporting environmentally and socially friendly real estate, and under the BELS labeling system for energy-saving building performance.
See Promoting Environmentally Friendly Business Activities (page 47, Environmentally Friendly Facilities) for details.

QApproach to Labor Management

The SG Holdings Group believes that it is people who make the sustainable growth of a business possible. The recruitment of diverse human resources translates into the ability to offer diverse services that meet the needs of customers. For that reason, we consider people the critical resource of our business and have formulated a Group-wide personnel vision and system based on that. We strive to create a foundation of systems and culture that enable each and every employee to capitalize on his or her individuality, finding fulfillment in what they do while working healthfully and securely.
For example, we conduct annual employee attitude surveys with the goal of understanding Group employee attitudes, identifying issues and making improvements. The fiscal 2017 survey, which covered approximately 50,000 Group employees in Japan, showed that the overall level of employee satisfaction was maintained, while showing trends toward improvement on individual issues. Based on these results, each Group company is developing plans for implementing initiatives for improvements in areas where there was relatively low satisfaction.
See Building an Organization of Diversity and Inclusion for details.

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